ROMEO Y JULIETA BELICOSOS box of 25
Customer Care
GUARANTEE & SHIPPING
GUARANTEE & AUTHENTICITY
100% customer satisfaction is our primary objective.
With confidence, we offer a 100% satisfaction guarantee or your money back, no questions asked. Our guarantee applies to quality and condition of our products. We guarantee as well that all our cigars are 100% authentic Habanos cigars.
After you place an order, we hand select cigars that are at their peak for consumption. We ship them to you in a time efficient manner and ensure that you receive
Shipping
Shipment is by express air-courier with approximately 10 days delivery to your door anywhere in the world. Occasionally, delays beyond our control, may occur.
COVID-19: Due to the global pandemic, delivery time frames are longer than usual and could take 2-4 weeks to some countries.
Free Shipping Worldwide for orders of 200 USD or more. For small orders under 200 USD, a fee of 50 USD is charged.
If you do not receive your shipment we will either replace it or refund your money at our discreti
Lowest price guarantee
We have been distributors of Habanos Cuban Cigars since 1997.
Our offices and warehousing facilities are set up in Hong Kong and Switzerland in order to benefit from their world renown DUTY-FREE ports. These bonded warehouses are duly controlled by Customs and relevant government agencies. We have successfully been granted the proper permits and licences to operate such warehouses. When we export directly to you we pay no duties or taxes so these savings are passed on to you. Other countries su
Price match policy
We won't be beat on price. We'll match the in-stock product prices of legitimate online competitors.
Message
If your order is a gift for someone else you may have a special message written on our stationery card, at no extra charge. Please include your message in the 'comment box' at time of ordering. You may also provide us with special shipping instructions in the same 'comment box

